Economic Times in conversation with Prakash Velayudhan, Managing Director, QWQER
What have been the toughest challenges that your brand faced post-pandemic, and how did you overcome them?
The hardest challenges we face as a comprehensive delivery service platform are the unpredictable nature of the market and its sudden fluctuations. Also, our customers demand that we remain very flexible in terms of our offerings and services. This requires us to be constantly agile and alert about our customer demands.
We have overcome these challenges by tailoring our services in tune with our customer needs. Different segments require different approaches and we have specialised industry focus for various sectors that cater to their unique requirements. We have also extended operating hours and have been present in different locations to facilitate seamless delivery of our services.
Read more on ET insights: https://etinsights.et-edge.com/overcoming-challenges-by-being-alert-customer-demands/